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Frequently Asked Questions

Browse our selection of Beko FAQs to find out how to install, properly use or efficiently clean any Beko product.

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    Question: 

    I have noticed black or dark stains appearing on my laundry, particularly my towels - what causes this?

    Certain toiletry products including hair preparations contain ingredients which can act like an adhesive. This attracts dirt and loose dyes from other garments which then become attached to the towel. To avoid this, simply remember to rinse your hands thoroughly between using toiletries and your towel. If this does not solve the problem, you may need an engineer. Visit the Beko washer dryer repair page for more details or simply call 0330 123 3206 if your washing machine is in guarantee or 0330 123 1994 if it is out of guarantee.

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