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How often should I defrost my freezer to keep it working well?

In most cases, the advice we give is to defrost the appliance twice a year or when a frost layer of around 7 mm (1/4") has formed. This will allow the appliance to function correctly and free up space lost to ice. Please note: refer to your manual for guidance on defrosting your appliance as each model may differ. You can defrost the freezer by turning it off at the wall, removing all the frozen food and placing hot water (in bowls or glasses) inside the compartment. Make sure you have plenty of towels and a suitable container for the water as the ice thaws.

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