How can we help you?

My cutlery is pitting (small hollows in the surface of the metal) and or rusting - is this due to a fault with my dishwasher?

Pitting and rusting of cutlery can be caused by stainless steel or other metals coming into contact with silver cutlery. You can avoid this by placing these items in separate areas of the dishwasher, or in separate dishwasher loads. Rusting can also be caused by small imperfections in stainless steel cutlery. To minimise this, we recommend rinsing excess salty or acidic foods off the cutlery before placing them in the dishwasher. Finally, ensure that you are using the correct amount of dishwasher salt or rinse aid as excessive quantities of these may also damage cutlery.

Did we answer your question?

Thank you for your feedback

We are so sorry we were unable to answer your question. You might be able to find the answer you are looking for in the ‘Related Questions’ below. We are always looking to improve our service so would really appreciate your feedback on why we were unable to help you today. After you have completed your feedback please head over to our Contact Us page for further assistance as we are unable to respond directly to your feedback.


†Source Euromonitor International Limited; Consumer Appliances 2019 ed, as per major appliances definition, retail volume sales in units, 2018 data

email icon