Beko Logo
  • Appliances
    • Refrigeration
      • Fridge Freezers
      • Fridges
      • Freezers
      • American Fridge Freezers
      • Integrated Fridge Freezers
      • Integrated Fridges
      • Integrated Freezers
    • Laundry
      • Washing Machines
      • Washer Dryers
      • Tumble Dryers
      • Integrated Washing Machines
      • Integrated Washer Dryers
      • Integrated Tumble Dryers
    • Cooking
      • Built-in Ovens
      • Built-in Hobs
      • Oven & Hob Packages
      • Built-in Microwaves
      • Integrated Cooker Hoods
      • Freestanding Cookers
      • Microwaves
      • Range Cookers
      • Air Fryer
    • Dishwashers
      • Full Size
      • Slimline
      • Integrated
    • Small Appliances
      • Coffee Machines
      • Vacuum Cleaners
      • Microwaves
      • Air Fryer
  • Before You Buy
    • Buying Guides
    • Technology and Innovation
    • Tips At Home
    • Beko Reviews
  • Support
    • Product Support
    • Product Registration
    • Need a Repair?
      • Washing Machine Repairs
      • Dishwasher Repairs
      • Washer Dryer Repairs
      • Tumble Dryer Repairs
      • Cooker Repairs
      • Oven Repairs
      • Fridge Repairs
      • Freezer Repairs
    • Extended Warranty
    • Parts and Accessories
    • How-To Guides
      • Refrigeration Guides
        • How to defrost a freezer
      • Cooking Guides
      • Tumble Dryers Guides
      • Small Appliances Guides
      • Dishwasher Guides
      • Washing Machine Guides
        • How to fix your washing machine if it stops mid-cycle
      • HygieneShield™ Guides
    • Instruction Manuals
    • FAQs
    • Contact Us
  • About Beko

Free 10 Year Beko Parts Guarantee

10 Year Beko Parts Guarantee

For added peace of mind, Beko large appliances are eligible for our 10 Year Beko Parts Guarantee

Read More

UK's No.1 Best Selling Large Home Appliance Brand

As the UK’s number one best-selling major domestic appliance brand, we offer innovative products designed to simplify everyday life.

trustpilot trustpilot 4* out of 5

4.2 out of 5 rating from
over 46944 reviews

Trustpilot Logo

We are proud to be the UK's number one large home appliance brand, rated 4.2 out of 5 on Trustpilot.

feefo

94% of consumers
recommend Beko

Feefo Logo

We are proudly recommended by 94% of our customers on Feefo, an independent reviews platform with verified feedback.

We’re currently experiencing a global Salesforce outage affecting calls, Live Chat and WhatsApp. We apologise for any inconvenience and appreciate your patience while this is resolved.
  • Home
  • Support
  • Need a Repair?
  • Freezer Repairs
Freezer Repairs

Breakdown support from our expert engineers

Freezer Repairs

Your freezer isn’t working. Food is starting to defrost and will soon need replacing. For times when your kitchen is melting down in front of you, the Beko Repair & Care maintenance plan is just the help you need. We'll repair your freezer quickly and professionally and then protect you against the cost of repairs for a further 12 months.

Book Your Appliance Repair

Please tell us your warranty status and we’ll direct you to the right place!

Please tell us which type of guarantee or protection you have so we can get you through to the right team:

Call icon

Our customer support team can assist you in arranging your repair. Visit Customer Support

Two options to book your repair

Book a repair


  • You can now easily get a quote and request a repair online
Book a repair

Call us directly


  • Call to speak to our Sales team and get a quote
Call on 0808 281 8736

Enter Your Postcode To
Book Your One-Off Repair

Call icon

94%
Feefo Badge

94% of Beko customers recommend us

Trust Pilot Trust Pilot 4 stars

4.2 out of 5 rating from over 46944 reviews

94%
Feefo Badge

94% of Beko customers recommend us

Book your freezer repair today on 01 8623411

Repair & Care: What is it?

Repair & Care is a maintenance & support plan for your broken-down freezer, providing a one-off repair (where repairable) and then ongoing maintenance and support for your freezer, to help ensure your freezer continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

Peace of mind

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the freezer is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

Does your freezer have any of the following faults?

  • Freezer not running
  • Difficult to open freezer door
  • Front of freezer is warm

Freezer Spare Parts and Accessories

Get the Beko freezer spares you need to repair your Beko freezer. We have an extensive range of genuine Beko freezer parts to choose from, so we are sure to have the freezer spares you need. All our Beko freezer spare parts are competitively-priced and available for next-day delivery.

The easiest way to find the Beko freezer spares you need is to use your freezer model number.

To find your product code, model and serial number, open the door and the rating plate is located on the right hand edge of the door.

Beko Repair Testimonials

The gentleman that came to fix our fridge freezer was extremely helpful and efficient. Very impressed with the service.

Miss Booth

Beko Customer
Beko Customer
Quote marks

Locations where we offer repair service:

  • Greater London
  • Southern England
  • Central England
  • Northern England
  • Eastern England
  • Wales
  • Scotland
  • Northern Ireland

* Lines not open on Christmas Day and Easter Sunday. Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are included in landline and mobile plans with inclusive minutes.

This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order.

    Beko Newsletter

    Sign up today for great news & offers

Beko State Of Mind Logo

  • About Beko

  • About Us
  • Corporate Site
  • Cookie & Privacy Policy
  • Vulnerability Disclosure
    Procedure
  • Modern Slavery Statement
  • Accessibility
  • Recycling WEEE
  • Support

  • Product Registration
  • Download A Manual
  • Repair Your Appliances
  • Spares & Accessories
  • FAQs
  • Product Safety Notices
  • Contact Us
  • Social