Freezer Repairs

Your freezer isn’t working. Food is starting to defrost and will soon need replacing. For times when your kitchen is melting down in front of you, the Beko Repair & Care maintenance plan is just the help you need. We'll repair your freezer quickly and professionally and then protect you against the cost of repairs for a further 12 months.

Call us on 0330 123 1994*

Benefits of the Beko Repair & Care Maintenance Plan:

  • UK contact centre open 365 days a year.
  • Initial repair by an expert engineer to get your freezer back up and running
  • If we can’t fix your initial fault, we’ll refund any monies paid up until that point.
  • A remote annual health check on your freezer.
  • Unlimited phone support from the Appliance Care Team.
  • Set-up and ongoing support for your freezer.
  • Exclusive access to Domestic & General's Appliance Care portal to keep the freezer in good working order
  • Onsite visits by expert engineers if your freezer fails the annual health check or stops working.

Does your freezer have any of the following faults?

Repair & Care: What is it?

Repair & Care is a maintenance & support plan for your broken-down freezer, providing a one-off repair (where repairable) and then ongoing maintenance and support for your freezer, to help ensure your freezer continues to work correctly and to minimise the chances of mechanical and electrical breakdown. It is provided by Domestic & General Services Limited.

Peace of mind

If you have taken out a Repair & Care plan, you have a no fix no fee promise. If the expert engineer can’t fix the initial fault or if the freezer is beyond economic repair, you’ll get a full refund of any monies paid up until that point – no questions asked.

Freezer Spare Parts and Accessories

Get the Beko freezer spares you need to repair your Beko freezer. We have an extensive range of genuine Beko freezer parts to choose from, so we are sure to have the freezer spares you need. All our Beko freezer spare parts are competitively-priced and available for next-day delivery.

The easiest way to find the Beko freezer spares you need is to use your freezer model number.

To find your product code, model and serial number, open the door and the rating plate is located on the right hand edge of the door.

Customer Testimonials:

* Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are included in landline and mobile plans with inclusive minutes.

This Maintenance & Support Plan is provided by Domestic & General Services Limited. The plan provides you with maintenance and support services to help keep your home appliance properly maintained, supported and in good working order.

†Source Euromonitor International Limited; Consumer Appliances 2020 ed, as per major appliances definition, retail volume sales in units, 2019 data