You can defrost the freezer by turning it off at the wall, removing all the frozen food and placing hot water (in bowls or glasses) inside it. Make sure you have plenty of towels and a suitable container for the water that will be created from thawing ice. A lot of new freezers and fridge freezers come with Frost Free functionality so they don’t need to be defrosted. Beko offer a variety of Frost Free freezers, which automatically defrost, saving you the task.
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†Source Euromonitor International Limited; Consumer Appliances 2019 ed, as per major appliances definition, retail volume sales in units, 2018 data