Water leaking from your water dispenser is usually caused by the small 'o' ring not being correctly sealed. This should be placed inside the water dispenser nozzle so that when the nozzle and tank are fitted together there is a good seal. It is also a good idea to clean your water container regularly using clean, warm water. If this does not solve the problem, you may need an engineer. Please find out our contact details by clicking here.
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†Source Euromonitor International Limited; Consumer Appliances 2020 ed, as per major appliances definition, retail volume sales in units, 2019 data