Common washing machine problems and how to solve them

Check your water pressure

If the supply of water to your washing machine is too weak, this may cause issues such as extended cycle times. To test that your water supply is strong enough:

1. Turn on the cold tap situated nearest to where your Beko washing machine is installed.
2. Measure the water flow rate. At least one litre in seven seconds is required.
3. If the flow rate is less, you need a plumber to check your water line.

Check the water inlet hose

If your Beko washing machine’s water inlet hose has become kinked or twisted it may results in not enough water getting into the drum. To check if this is a problem:

1. Check that the hose is not twisted or kinked.
2. Make sure that the connector on either end of the hose are securely fastened to the mains water and your washing machine and that they are not leaking.
3. Check both of the inlets for blockages

Check the pump filter is clean

To make sure it isn’t blocked or stuck. Just follow these steps:

1. Put down a towel or similar to protect your flooring and have a container to hand to catch any water that leaks out when you remove the pump filter.
2. The pump filter is housed behind a flap on the front of the machine.
3. Open the flap and rotate the filter anti-clockwise until it can be easily removed.
4. Some models have an emergency drain hose located next to the filter. Pull the drainage hose out from its seat and then pull out the stopper from the end of the hose and drain the water into a container. Then refit the stopper and place the drainage hose back into its seat before removing the filter.
5. Be careful of any wather that may also come out when you remove the filter.
6. Check for any dirt, hair or small objects in the pump filter’s housing or on the filter itself.
7. Remove any dirt or objects and then reinsert the filter before turning it clockwise.

Check the mains power

If your Beko washing machine will not switch on, there could be an electrical fault. Here’s how to test that:

1. Do not plug your washing machine into an extension socket, only ever plug your washing machine into a mains wall socket.
2. Test that the power socket is working by plugging in something you know is working, a light for example.
3. Once you have ensured the socket is operational you can plug your washing machine in.
4. If your washing machine does not turn on when connected to the power, replace the 13amp fuse in the plug. If the issue is still not resolved there may be an electrical fault.

Are you loading your washing machine correctly?

Overloading and even underloading your Beko washing machine can cause noise and drainage problems when you run a washing program. Here are some tips for correctly loading your machine to get the best results:

1. Avoid putting just one, highly absobant item of laundry into your washing machine – such as a dressing gown or towel. The item will absorb too much water causing excessive movement of the washing machine while it is running. Add some other small laundry items to the drum to balance the load.
2. Check any pockets to make sure that there are no loose items such as coins or hairclips that could cause damage or problems such as slow draining, increased noise and extended cycle times or damage.
3. Turn any clothes with a zipper inside out to minimise noise, scratching to other garments in the drum and to preserve colour in your clothes.
4. Do not overload the appliance, this could cause the washine machine to be unbalanced and also affect washing results. You should be able to comfortably fit your hand into the top of the drum when you have loaded all of your laundry in.
5. Make sure no laundry items are stuck between the door and rubber gasket when you close the door.

Is the childlock function activated?

If your Beko washing machine will turn on but you can’t use any of the buttons, here’s how to check if childlock is on:

1. If your washing machine has a digital display it will tell you that childlock is on when you press any button by displaying C ON.
2. To turn off the childlock function, press and hold the button or two buttons indicated with the childlock padlock symbol for three seconds.
3. Childlock will now be deactivated so the buttons will be operational again.

Is the delay function activated?

Your Beko washing machine will not start a cycle if the delay function is set. Cancel the delay function if you need your washing machine to start immediately. Instructions on how to set and cancel the delay function can be found here.