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Frequently Asked Questions

Browse our selection of Beko FAQs to find out how to install, properly use or efficiently clean any Beko product.



    My new Beko washer dryer is moving excessively whilst spinning, what's wrong?

    If you have just installed your new Beko washer dryer, there are a couple of things you need to do to ensure the machine works properly:

    Remove the transportation bolts before using the machine. These bolts keep the drum stable during transportation and stop possible damage to the appliance whilst in transit. If possible, keep the bolts in case the appliance needs to be moved again.
    Pull out the transportation Styrofoam from under the appliance. There will be a strip of tape coming under the front of the appliance. Pull this to free the Styrofoam which can then be disposed of.

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