How to open a locked washing machine door

Are you struggling to open your washing machine door? If so, you’re not alone. This is a common issue that can happen for a variety of reasons. In this article, we will look at the potential reasons why your washing machine door may be locked and provide some troubleshooting solutions to resolve the issue. By following these steps, you can hopefully get back to your laundry routine as quickly as possible.

How to drain a washing machine

Before you start, remember to unplug your washing machine from the power supply to ensure your safety while working on the appliance.

1. Check that the washing machine has finished its cycle.

Firstly, it is important to check that the washing machine has finished its cycle. If the machine is still running or the cycle is paused, the door may be locked for safety reasons. Wait for the cycle to complete or restart the machine and allow it to finish before attempting to open the door.

2. Check for a power outage or fault.

If the cycle has finished and the door is still locked, it may be due to a power outage or a fault in the machine's electrical system. In this case, try unplugging the machine and waiting for a few minutes before plugging it back in. This can sometimes reset the machine and release the door lock. Before opening the door, ensure that there is no water inside the drum.

3. Check for a drainage issue.

Another common cause of a washing machine door that won't open is an issue with the water drainage. If the machine is unable to drain the water from the drum, the door may remain locked. Firstly, check that the appliance is draining out properly. If not, there may be a blockage in the pump filter or drainpipe that needs to be cleared. For more information on how to fix a washing machine that won’t drain, please read our dedicated FAQ article.

4. Call a professional.

If none of these solutions work, it may be time to call in a professional. A qualified technician can help diagnose the problem and provide you with a solution. They may need to replace a faulty part or repair a damaged component. For support with a Beko washing machine, please contact Beko’s Customer Service at 0333 207 9710 for assistance or visit our repairs page. Our expert support team will be more than happy to assist and organise technical assistance for you.

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