How can we help you?

Water from my Beko washer dryer is not emptying.

If your drain hose has been extended make sure it does not exceed the maximum length quoted in the instruction book. If you have misplaced yours, don't worry you can download your appliance manual here. Also ensure that the drain hose has not been crushed, kinked or twisted.If this all seems fine, you will need to clean the filter pump. To do this, locate the filter on the bottom right-hand side of the appliance. When you open the filter housing there may be a large amount of water, if your appliance has a drain tube, use this to drain water from the drum. Place a container under the filter to collect the remaining water. Be sure to open the filter housing slowly to avoid too much water being released in one go. Once the water has stopped flowing out you can then remove the filter. Cleaning the filter can be done by rinsing it under a tap. Once finished, make sure you replace the filter properly. If this does not solve the problem, please find out our contact details by clicking here.

Did we answer your question?

Thank you for your feedback

We are so sorry we were unable to answer your question. You might be able to find the answer you are looking for in the ‘Related Questions’ below. We are always looking to improve our service so would really appreciate your feedback on why we were unable to help you today. After you have completed your feedback please head over to our Contact Us page for further assistance as we are unable to respond directly to your feedback.


†Source Euromonitor International Limited; Consumer Appliances 2019 ed, as per major appliances definition, retail volume sales in units, 2018 data

email icon