The control knobs on your appliance will become hot when the grill is in use. The reason this happens is due to heat escaping and flowing over the control panel area. Some of the models have a cooling fan within the appliance that pushes the heat away and therefore reducing the temperature that the control knobs reach.
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†Source Euromonitor International Limited; Consumer Appliances 2019 ed, as per major appliances definition, retail volume sales in units, 2018 data