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Safety Notices

If your product is affected by any of these safety notices, please call our customer care line on 0800 917 2018 for advice on what to do next.

Cooker Safety Notice

Look here for an important safety warning regarding particular models of gas cookers manufactured prior to January 2009.

Safety17

How to remove the transportation safety packaging from your tumble dryer

When your new Beko tumble dryer arrives, it will have packaging (the transportation safety assembly) inside the drum, which protects it from damage during transport

LPG Converter Kit

IMPORTANT SAFETY WARNINGGAS COOKERS MANUFACTURED PRIOR TO JAN 2009 WITH AN LPG CONVERTER KIT

Support

Visit Beko’s Product Support Centre to easily download your manual, find your model number, book repairs and read how to guides and FAQs.

My gas cooker has thick black smoke coming out of it when it is on.

Find out what to do if your gas cooker gives off thick black smoke, what this means, and the next steps to fix it.

I have recently noticed my glasses are cloudy after the wash is finished.

Discover why your glass is cloudy at the end of a cycle in your Beko dishwasher.

Can I wash my belt in the washer dryer?

Find out information on washing a belt using a Beko washer dryer.

What is the piece of cardboard in my microwave?

What is the piece of cardboard in my microwave? This is a wave guide cover and its not actually cardboard its a material called Mica. It prevents steam and food particles from interacting with the electrical components within the microwave oven.

Frequently Asked Questions

IMPORTANT SAFETY WARNINGBEKO, LEISURE & FLAVEL GAS COOKERS MANUFACTURED PRIOR TO JAN 2009January 2009

The display on my Beko washer dryer shows a padlock sign.

Discover about the padlock symbol on your Beko washer dryer.

My Beko dishwasher is not drying my dishes.

Find out how to improve the performance of your Dishwasher when drying dishes.

Cookie and Privacy Policy

At Beko plc we are committed to protecting and respecting your privacy.

Why does the compressor on my Beko fridge run for long periods of time?

Find out why the compressor on your Beko fridge might make continuous noise and how to resolve it. Download the user manual here.

Why does the compressor on my Beko freezer run for long periods of time?

Discover why your compressor on your Beko freezer runs for long periods of time and what the next steps are.

My washing machine/dryer display shows a padlock sign

Find out what a padlock sign means on the display of your Beko washing machine or washer dryer, and learn answers to other Beko laundry FAQs.

Why does the compressor on my Beko Fridge Freezer run for long periods of time?

Find out why your compressor on your Beko fridge runs for a long period of time, plus answers to more Beko fridge freezer FAQs.

Why does the compressor on my Beko American style fridge freezer run for long periods of time?

Discover why the compressor runs for long periods of time

My microwave stopped working suddenly, why is this?

My microwave stopped working suddenly, why is this? If your microwave has stopped working, please check the socket to make sure power is going through. If an alternative appliance or device works, then the fault could be with the fuse. Should the appliance still be faulty after trying the above, please contact Beko’s Customer Service at 0333 207 9710 for further assistance in the matter. Our expert support team will be more than happy to assist and organise technical support for you.

How to solve water leakage from the door of your tumble dryer

If you notice water leaking from the door of your tumble dryer, it is likely condensation escaping. Follow these steps to troubleshoot any issues which might be causing this:

How to change the temperature in your fridge freezer

Set your Beko fridge to the ideal temperature. Learn how to keep food fresh with the right settings, storage tips, and smart cooling features.

Why is my oven smoking

The most common cause of a smoking oven is a dirty oven

How do I remove and clean my dishwasher's filters?

To keep your dishwasher in the best possible condition, it is important to clean your machine's filters on a regular basis.

How to Install a Microwave

If you’ve recently purchased a Beko microwave, you will need to correctly install the appliance before it is ready to use.

How to clean a dishwasher?

Cleaning you dishwasher regularly can help prolong its lifespan and prevent problems from occurring. As a general guide, we suggest deeply cleaning your machine every few months to prevent the build-up of limescale, bacteria and odours.

How to connect your washing machine water hose to the mains supply

Installing your new washing machine? This is how to get your water inlet hose connected correctly.

FAQ009031

Find the best spots to install your tumble dryer at home. Learn if it can go on top of a washing machine, on carpet, or in a garage, and tips for safe, efficient placement.

Common causes of washing machine problems and how to solve them

Experiencing problems with your Beko washing machine? In most situations, there are easy solutions to your issues. Learn more here.

How to remove, clean and re-fit your water dispenser

Hard water causes a gradual build-up of calcium that slows water from your dispenser. Beko's guide explains how to remove, clean and re-fit a water dispenser.

Why does my dishwasher smell?

If your dishwasher has a bad smell, it may be due to a clogged filter and the appliance needing a clean. Rectify the issue now with Beko’s helpful advice.

How To Clean Your Washing Machine’s Door Seals

This step-by-step guide that explains how to clean your washing machine's door seals

My washing machine is leaking water

Uncover common causes of washing machine leaks, DIY fixes, and when to call a professional in our comprehensive guide.

Why is my fridge too cold and freezing food?

Find out why your Beko fridge may appear to be too cold or not warm enough, plus answers to more Beko fridge freezer FAQs.

FB Competition

Win a Beko Fridge Freezer

How to clean your fridge freezer and remove smells

Regularly cleaning your fridge is the best way of keeping your appliance in top condition. To help you maintain your fridge, we’ve put together this handy cleaning guide.

Why is my dishwasher not cleaning?

The reasons why your dishwasher is not cleaning dishes and crockery well include blockages and water-related issues. Read Beko’s solutions to these problems.

What are the benefits of salt and rinse aid in a dishwasher?

Discover why salt and rinse aid is used in a Beko dishwasher

How to stop water siphonage from your washing machine

If you’re washing machine is siphoning water or having difficulties draining, your waste pipe might be the problem. See our solutions here.

Washing Machine Guides

New to using a washing machine? Our beginner's guide covers everything you need to know, from loading to cycle selection and maintenance.

How to replace your fridge freezer in line water filter

If you need to replace the water filter on your Beko Fridge Freezer, simply follow this simple step-by-step guide.

What Temperature Should a Fridge Freezer Be?

Discover the recommended temperature for your Beko fridge freezer to keep your food fresh.

How To Stop A Washing Machine From Smelling

Has your washing machine got a weird smell? Our top tips can help you get rid of the odour and keep your laundry fresh.

Why does my fridge make noise?

Find out why your fridge might be making noises and if they are normal.

Why is there water in the bottom of my fridge?

Find out why your Beko fridge is wet inside, plus answers to more Beko fridge freezer FAQs.

How to clean your washing machine's pump filter

You should check the pump filter on your Beko washing machine about once every three months to make sure it isn’t blocked or stuck. Just follow these steps.

Why is my fridge not cooling?

Keeping your fridge at the correct temperature is the best way to ensure your food is kept fresher for longer.

How to fix a noisy washing machine

In this article, we’ve pulled together our top tips on how to fix a very noisy washing machine.

How to use a dishwasher?

Our dishwashers work hard to ensure our dishes are kept clean and hygienic. To keep our dishwashers working at maximum efficiency, it is important to understand how to use your appliance correctly.

How to unblock a dishwasher that’s not draining?

If your dishwasher is not draining, you should sort the issue swiftly as the appliance’s performance will be reduced. Learn how with Beko’s guide.

Beko Fridge Freezers Review: Performance and Reliability

Explore the quality, performance, and customer ratings of Beko fridge freezers to see if they're right for you

Guarantee Terms

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects.

How to Install your new washing machine

Read our detailed step-by-step guide for the hassle-free installation of a new washing machine.

Is it Worth Repairing a Fridge Freezer?

Decide whether to repair or replace your fridge freezer with Beko’s detailed cost-benefit analysis. Learn about repair costs, common issues and much more!

How does a fridge work?

Evaporation, compression and depressurising. How does a fridge work & why do they hum? Click to find the answer & learn more from our refrigeration FAQ section.

Instruction Manuals

Find and download your Beko appliance manual or user guide for instructions, troubleshooting, and maintenance information

Contact Us

Need support with your Beko appliance? We’re here to help. Click for guides, FAQs and how to get in touch to speak to a Beko Customer Service Advisor.

My grill stops working when I close the door.

Find out why your grill stops working when the door is closed and where you can find your appliance manual for clarification.

Is the backing on my Beko Fridge flame retardant?

Find out more about how all Beko refrigeration products are made with flame retardant backs.

Is the backing on Beko integrated freezer flame retardant?

Since 2007, all Beko refrigeration products have been manufactured using a flame retardant back.

Is the backing on Beko Refrigeration Appliances flame retardant?

Since 2007, all Beko refrigeration products have been manufactured using a flame retardant back, plus answers to more Beko fridge freezer FAQs.

Is the backing on my Beko American style fridge freezer flame retardant?

Find out about the backing on your American style fridge freezer

How To Install A Tumble Dryer From Beko

Let Beko take the stress out of a tumble dryer installation procedure. Follow their step-by-step guide to fully unpack, set up and install your new appliance!

How do I use the pyrolytic self-cleaning function?

Discover about pyrolytic cleaning function on your Beko oven.

How do induction hobs work?

An induction hob works similarly to an electric hob, but it has coils beneath its surface that induce electrical current to generate heat in the pan or metal objects.

How To Fix A Washing Machine Door That Won’t Open

In this article, we will look at the potential reasons why your washing machine door may be locked and provide some troubleshooting solutions to resolve the issue.

What is an induction hob?

An induction hob is an electric hob that relies on magnetic currents to generate heat. As it is an electric hob, an induction hob can be placed on most work surfaces where there is an electric power source.

What is a ceramic hob?

A ceramic hob refers to the finish of the hob rather than the workings of the hob itself. Similar to an induction hob, ceramic hobs can be placed on most work surfaces where there is an electric power source.

Can I place a tumble dryer on top of my washing machine?

Learn how to maximise space safely and securely with our step-by-step guide on stacking your washing machine and tumble dryer

How to use an induction hob

. If you're new to induction hobs, it may seem daunting to learn how to use them. However, with a few simple steps, you'll be cooking on your induction hob and reaping the benefits in no time.

How does induction cooking work

To help explain how induction cooking works, and to outline its benefits, we’ve pulled together this guide.

What is the difference between induction and ceramic hobs?

Find out what the difference is between an electric hob and induction hob, and see which suits your household best.

Tumble Dryers Guides

The following guides will help you install, use, maintain and troubleshoot your Beko tumble dryer.

How To Fix a Washing Machine That Won't Drain

In this article, we'll explain some of the most common reasons why your washing machine may not be draining, guiding you through the steps you can take to resolve the issue.

How long to leave a fridge after moving home

Whilst you may want to turn your new fridge on straight away after delivery, it is important to allow your fridge to settle before switching the appliance on.

How to clean your pyrolytic oven

Some of the ovens in our built-in range are self-cleaning, coming with our pyrolytic function. Read our guide on how to use this feature to clean your oven.